How do I place an order? 

Head to our website and click through the A La Carte menu. Choose the items you’d like to purchase and add them to your cart. All our A La Carte items are available for pick-up only from our Studio in North Center Monday- Friday. At checkout you’ll be able to choose a pick-up date. Check out and you’re done! You can always email us at hi@ceremonybycoachhouse.com if you have any issues or concerns with your order.

Can I modify or cancel my order? 

Yes! Just send us an email at hi@ceremonybycoachhouse.com with any changes, questions or concerns and we will do our best to help you out.

Do you do flowers for weddings and events? 

We offer a A La Carte menu for smaller events, these are all items available for pick-up at our studio and need to be ordered at least two weeks in advance. We have a Little Ceremonies option for those that want a little more hands on from us and this includes delivery service to your venue. This would not include set up or tear down but does give the option to customize your design a bit more. Our Full Service option gives you the most customizable experience and the most one on one time with our team. We will walk through every aspect of your event in the months leading up and be there to set up AND tear down the event.

How far in advance should I place my order? 

A La Carte orders should be placed at least two weeks before your event. The earlier the better! We can sometimes accommodate more last minute requests, but please just email us before doing so.

My event is on a Sunday, but I need to pick it up on a Friday. Will my flowers be okay? 

Wearable florals (like boutonnières, flower crowns, and corsages) do not have a water source, so picking up closest to the event date is best. If this isn’t possible, you can add  a damp paper towel over the item to help with longevity. If your event is taking place the day after your planned pickup, let us know and we will do our best to use hardier blooms or dried/preserved flowers, which will perform better out of water for 24 hours. If you have room in your refrigerator, we highly recommend storing them in there. 

For event florals (centerpieces, bouquets, etc.) we take great care to prepare your flowers to be in peak condition in time for your event. This means that their shelf life is shorter than other styles of arrangements; centerpieces are built in full bloom. We recommend keeping the water fresh, and protecting your blooms for direct sunlight to extend their life as much as possible. Before your event, we suggest that you store your flower items in a cool, dark place, out of direct sunlight and check the water levels daily.

How do I keep my flowers alive? 

We recommend keeping the water fresh by changing daily or every couple of days, and protecting your blooms from direct sunlight to extend their life as much as possible.

Can I choose what vase my arrangement goes in?

All of our A La Carte options are designed in the vessels photographed and we do not offer substitutions. 

Can I request special colors or design styles? 

Our A La carte palettes were chosen to cover the most popular and requested color palettes for event florals. We have a looser, wild design style and we do not accommodate design styles that are different from this (i.e. pave ) If you have your heart set on something super specific, please send us an email at hi@ceremonybycoachhouse.com and we can let you know if it’s in our capacity. Our Little Ceremonies and Full-Service design services are much more customizable.

Where should I send inspo photos? 

You can send up to 6 inspo photos to hi@ceremonybycoachhouse.com, please no full Pinterest boards! If we have a scheduled consultation with you then we’re happy to view more in depth inspiration. 

Can I choose the ribbon color for my bouquet? 

Possibly! For our A La Carte and Little Ceremony options we will choose for you with a coordinating ribbon that we have in our inventory. Our full-service services give you the option to pick more specifically. 

Do you offer delivery? 

We only currently offer delivery for our Intimate ceremony and full-service offerings.

What do I do with my vases after my event? 

The vase price is built into our pricing, so they are yours to keep!

Do you ever do workshops? 

Yes! We offer private workshops, corporate workshops, as well as scheduled workshops open to the public at our North Center studio. If you are interested in setting up a private or corporate workshop with us, please send an email to hi@ceremonybycoachhouse.com

Do you offer flower subscriptions? 

We sure do! Check out our subscriptions here. We offer personal floral subscriptions as well as corporate subscriptions for offices and the like. 

Where do you get your flowers? 

We have a network of local wholesalers who source flowers from growers in the US and beyond, but when possible in the growing season we LOVE buying from local growers in the surrounding area ensuring the freshest product. 

Do you preserve bouquets? 

We do not offer any preservation services.

Do you offer flowers not for events? 

You are more than welcome to order off of our A La Carte menu for yourself or a loved one! Our flowers are for events big, small and everything in between. All a la carte orders are still only available for pick-up from our studio in North Center. 

Have a different question? Send us a note at hi@ceremonybycoachhouse.com and we will be in touch soon!